Showing posts with label BPO and KPO services. Show all posts
Showing posts with label BPO and KPO services. Show all posts

Monday, March 10, 2014

ITES can’t be classified into BPO and KPO services; Cos providing ‘high end’ and ‘low end services’ not comparable

The Tribunal held as under:
1)  Classification of ITES into low-end BPO services and high-end KPO services for comparability analysis would not be fair and proper;
2)  The companies providing mainly high-end services by using specialized knowledge and domain expertise couldn’t be considered as comparable for assessee-company, which was engaged in providing low end back office support services (like voice or data processing services) to its AE;
3)  Therefore, these entities (i.e. companies providing high end services) could not be taken as comparable to the assessee-company which was mainly involved in providing low-end services. - Maersk Global Centres (India) (P.) Ltd. v. ACIT [2014] 43 taxmann.com 100 (Mumbai - Trib.) (SB)
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